This article is a followup to my article “A general guide to moderated usability testing questions & prompts”, now read by more than 3,000 people who wanted to learn more about how to conduct moderated usability tests. I’d like to share some general best practices for creating non-leading tasks that…

The goal of this article is to share some general best practices that I learned, adapted, and compiled through conducting moderated usability tests on web products and mobile apps the past few years. …

Job Search Part 3 — From consulting for over a year, to applying to get my first full-time job as a product designer, and then a second time for my current role, I experienced first hand how exciting, rewarding, stressful, uncertain, and even discouraging a job search can be. Perhaps you will only have to…

Job Search Part 2 — What I learned as someone building a portfolio and now reviewing them when I interview designers for my company is, what you decide to keep or omit in your portfolio will show hiring managers your ability to surface relevant information, communicate clearly, and your collaborative style as a team member. …

Job Search Part 1 — Career Transitions are full of challenges, are very time intensive, and sometimes very discouraging. If you are transitioning your career to UX/Product design and you find yourself thinking, “no one is hiring entry level designers” or “I just need someone to give me a chance”, just know I have been…

Although my hope is that this question would help anyone at any stage of their leadership journey, the leaders I would particularly like to call to attention in the title of this article are those who currently have the decision-making power, the title and the position. That being said, having…